Why Portfolio Is User-Level and Not Just Workspace-Level
Although portfolios live at the brand/workspace level, the experience is designed around how individual users actually work:
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Cross-brand visibility per user
- Marketeers usually manage multiple brands
- The portfolio dashboard lets each user:
- View this brand only
- View all portfolios across all brands they have access to
- View a selected subset of brands
- Each user sees a personal, cross-brand monitoring view based on their access
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Brand-owned data, user-scoped access
- Budgets, KPIs, and configurations belong logically to the brand
- But which portfolios you see and manage is controlled by your user role on those brands
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Clear ownership with global exclusivity
- Since campaigns can only be in one portfolio globally, you avoid:
- Two marketeers both "owning" the same campaign in different portfolios
- Conflicting optimization decisions on the same spend
- Since campaigns can only be in one portfolio globally, you avoid:
Net effect: The data and configuration are brand/workspace-centric. The monitoring and workflow are user-centric, giving each CSM a coherent, cross-brand view without breaking brand boundaries.